kneedragger25
Registered User
I need some advice. this is my deal a costomer brang in a steering knuckle so we can press out the bearing well I ended up breaking the caliper bracket didn't notice it had a clip holding the bearing in. so this was a friday. at the time the customer was fine he knew stuff happens so the next day me and the service manager located another at a wrecking yard for a cheap price. so the next day i go get it once back at the shop we noticed the thing was cracked so I go back to get another but they were closed. so sunday they were closed so I wait till monday. in the mean time the custmer keeps calling and wants to call our head office and wants a rental car paid by us. the plan was I buy the part and don't get ritten up so I buy it. once I came in today they told me the custumer already talked to our district manager he said get the part from the dealer and we will pay him back. so he calls later today and said the dealer doesn't have it so we told him the one I got is still here. so now they wanna give me the money back and write me up. to make things worse I had a come back today a caliper bolt fell of and jammed the tire so now the store manager won't even let me touch the car to fix it and called human resource on me. the shop is pepboys now I feel like and am being watched all the time and I feel like any mistake I do I will be fired. I do feel comfortable or safe with any car I do. I'm only human and mistakes happen. but what should I do about the store manager? my service manager told me to report him to human resorce cause he is making my job a hostile environment. any advice