mmathews - I've seen other sites that have done something similar - maybe this would work here?
Basically, they have a thread that just lists issues and has links to other threads where people resolved issues. It's not a FAQ write-up, but if someone has an issue and is will to read through the thread that is hyperlinked, it will give them a solution. What do we think of something like this?
The only work involved is having people submit links and issues resolved to the thread, then a moderator or someone else comes along and keeps the thread neat and clean as links are added over time.