Our server company is giving us a free memory upgrade on our server later today (06/12/08), so we may experience another 5-10 minutes of downtime. This will take us from our 1GB to 2GB of memory and hopefully will stop some of the disk swapping that occurs when we use all the memory.
We have been a good customer of Kualo for a while, they reguarly review our account and noticed the paging issue. Then they just told me they would upgrade for us. They have been an excellent hosting company and are available for support 24/7. They have even refunded money for downtimes when they believed it was their fault.
just out of pure curiosity, where is the server located? like general area.